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Found out afterwards I wasn’t on month to month and was in a 1 year contract and that’s why I’m saving $10/mo. Additionally told I was not in a contract but was saving $10/mo due to autopay.

Not true, it was on my bill and I had battle to get removed.

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Also, forced me to take some home security nonsense and was told first month was free but could cancel after as long as before month was up. I would not have gone with Cox if I knew this. Was never told about data plan when sold my package and now my 39/mo service will need a 50/mo increase to sustain data usage. Short sided and poor decision making on Cox’s part. No thanks, cancelled the phone service instead.

#UctoX 2 download install#

Didn’t install home phone correctly and want to charge $100 to come back and fix. Switched from Frontier and other than Internet Speed I am extremely disappointed with Cox. This app was clearly designed to be very straight-forward and is one of the simplest ones to effectively navigate, most definitely! I have an app for every one of my bills that HAS an app available… that said, of ALL the various ones I’ve got downloaded and regularly do utilize to keep tabs on various accounts, the Cox app is the best one. I was able to log into my Cox app though and literally within a matter of less than even one minute, I had been able to super conveniently catch my bill up to date, delete the debit card associated with the fraud (unrelated to Cox, yet which had still been listed as being an available means of payment options), AND I’d even enrolled in monthly auto-draft. I decided to do so because in all honesty I’d just realized my account hadn’t been paid my auto-draft didn’t go through because I’d had to cancel that payment method a few weeks ago due to fraudulent card activity. If you’d like more in-depth comparisons of Cox vs.I write reviews VERY very infrequently but when it was requested of me while I was in the process of actually using the app, I decided I would do so. If you are simply looking for the cheapest high-speed internet option available, however, Cox is one of the better options. If you are looking for the best value, therefore, only choose Cox if you live in an area where fiber optic internet providers are not available. Last updated 11/06/23.Ĭox has a hard time competing with AT&T Fiber and Verizon Fios when it comes to pricing and upload speeds.

May or may not be available based on service address. All prices subject to change at any time. Pricing varies by location and availability.

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*Pricing per month plus taxes for length of contract. 1 Gig: pricing is for 24 mo., no annual contract or fees. All services and plans subject to Cox Residential Customer Service Agreement (including mandatory arbitration provisions), Acceptable Use Policy (including Cox’s right to terminate service for abuse of network), and other policies at: cox.com/policies. Rates, and/or when applicable, term agreements, may differ from those presented here as a result of customer’s account features, such as existing discounts, bundles, term agreements, or service address. After any promotional period, regular rates apply (see Prorated charges may appear on your bill if you change services before the billing cycle is complete. Prices do not include applicable taxes, surcharges, usage-based charges (such as data, toll usage, pay-per-use service), and other fees. Pricing, packages, and policies are subject to change, including when adjusting or removing services or equipment.